About Us

Restore Behavioral Health’s Clinical Director is Dr. Melinda Down, a Licensed Clinical Psychologist, Board Certified Neurofeedback and Board Certified Diplomate in QEEG. Dr. Down has over 25 years of experience in working with children, adolescents, adults, and the elderly. Dr. Down received her Bachelor’s of Science degree in Psychology from Duke University, graduating with the honors of Cum Laude and Phi Beta Kappa in 1987. Dr. Down earned her Doctorate of Philosophy (Ph.D.) in Clinical Psychology from The University of Texas Southwestern Medical Center at Dallas in 1993. Dr. Down is a recognized member of the American Psychological Association Practice Organization (APAPO), Texas Psychological Association, Practice Leadership Circle, and National Association of Professional Women and is listed in the National Register of Health Service Providers. Additionally, she is credentialed as a Fellow with the American Institute of Stress. She has conducted extensive research in the area of Depression and the neurophysiological basis of cognitive behavioral and emotional difficulties. Dr. Down has directed Clinical Programs across the state of Texas for the last twenty-five years.
Dr. Down specializes in a neuropsychological and neurophysiological approach to treating cognitive behavioral and emotional difficulties. Dr. Down’s experience includes particular specialization in working with childhood disorders including ADHD, Depression, Anxiety, Trauma, Autistic Spectrum Disorders, Asperger’s Disorder, Pervasive Developmental Disorders and Learning Disabilities. She offers a cognitive-behavioral approach to psychotherapy and provides comprehensive Psychological, Neurodevelopmental and Neuropsychological Testing. Dr. Down provides assessments for ADHD, Learning Disabilities, Weight-Loss Surgery Evaluations, Pre-Surgical Pain Evaluations, Neurodegenerative Disorders (Multiple Sclerosis, Alzheimer’s Disease; and Parkinson’s Disease), Traumatic Brain Injury, Stroke, Depression, Anxiety, PTSD, and Substance Abuse Disorders. Dr. Down also provides individual, marital, and family psychotherapy based on systematic theoretical approaches and works in a solution-focused manner to restore balance and well-being to each individual in the most expedient manner possible.
As a Board Certified Neurofeedback provider, Dr. Down also offers specialization in the area of Behavioral Medicine, addressing the behavioral and neurophysiological components associated with chronic medical conditions. Incorporating the latest advances in the field of neuroscience, Dr. Down believes health and well-being are reliant upon efficient brain function. Patients dealing with Cancer, Chronic Pain, Diabetes, Asthma, Migraines, and Coronary Heart Disease can benefit from her experience in addressing the stress of coping with illness and the factors impacting adaptive Disease Management. Likewise Dr. Down offers psychotherapy to assist with the self-esteem, identity, and socioemotional issues associated with Weight-Loss surgeries as well as recovery from injury, stroke, or heart attack. Dr. Down provides state-of-the-art QEEG Neurophysiological Assessments (Brain Maps) and Neurofeedback Brain Training to help identify and normalize dysregulated areas of brain functioning that contribute to neurocognitive and emotional disorders. Additional brain-based interventions are offered to improve auditory and visual processing, mood regulation, attentional functioning, inhibitory control, temporal processing, the functioning of the vestibular system, and sensorimotor integration. This unique approach on utilizing brain-based interventions to optimize neuronal functioning helps patients to attain more comprehensive and lasting symptom reduction and functional improvements. Dr. Down also works with many executives, athletes, musicians, and military personnel seeking to enhance their peak performance though coaching, stress management, and neurotherapy.

Dr. Ami Bhatt is currently a Licensed Psychologist within the state of Texas. Dr. Bhatt earned a bachelor’s degree in Biology, Chemistry, and Psychology at St. Mary’s University in San Antonio, Texas. She continued her education and obtained her Masters and Doctoral degree in Clinical Psychology from the Texas School of Professional Psychology – Argosy University. She completed an American Psychological Association accredited pre-doctoral internship at the Clinical and Consulting Neuropsychology located in Dallas, TX. Her post-doctoral training was completed at the Dallas Neurorehab Center and the Applied Psychology Group of Texoma. Dr. Bhatt has extensive experience providing psychological, neuropsychological, vocational, and developmental assessments to children, adolescents, and adults as well as with various cultural populations. Her clinical specialties include Traumatic Brain Injuries, Dementia, ADHD, Learning disabilities, Parkinson’s, Cerebrovascular diseases, as well as a variety of Emotional, Psychosocial, and Personality disorders. Dr. Bhatt considers providing an empathetic, supportive, and culturally mindful therapeutic relationship as of utmost importance in the therapeutic setting. She also believes building a collaborative environment surrounded by trust can be the stepping stone to approaching and addressing each client’s important issues and/or concerns.

Theresa Henkel Orsinger is a Licensed Psychological Associate with 20 years of experience in private practice and other clinical settings. She received her Master’s degree from Texas A&M University-CC and a BBA from Baylor University and is certified by the Texas Department of Aging and Disability. Areas of specialty include conducting psychological evaluations for the Determination of Mental Retardation and Developmental Disabilities, the Texas Rehabilitation Commission, and Social Security Determination Services for the assessment of levels of disability, intellectual capacity, and current psychological and mental status. Ms. Orsinger offers experience working with children, adolescents and adults and is proficient in Neuropsychological, Psychological and Neurodevelopmental testing. She additionally provides psychotherapeutic interventions for children and adults and brings a warm, professional approach to cognitive-behavioral therapy and family-systems therapy.

Jim Roberts is a Licensed Professional Counselor who earned his Bachelor’s Degree in Psychology from Stephen F. Austin State University in Nacogdoches, Texas and his Master’s Degree in Behavioral Science from Cameron University in Lawton, Oklahoma. Jim is also an EMDR Certified Counselor. Prior to work in private practice, Jim spent many years employed by various hospitals and residential treatment facilities in a wide range of occupational capacities. These included a variety of counseling and supervisory positions ranging from working with incarcerated juveniles to managing an emergency youth shelter. Since then Jim has worked as a Certified Behavior Analyst in Tennessee and counseled in a variety of settings in Texas. He provides wide range of therapeutic services that help individuals, couples, and families achieve their goals through an authentic, caring, and supportive process. Jim’s training, experience and interests allow him to focus on working with troubled youth and families on a wide variety of issues, and helping the victims of trauma with post-traumatic stress disorder through Eye Movement Desensitization and Reprocessing (EMDR) and cognitive behavioral therapy. Jim also enjoys using his past experience as an active duty member of the Air Force to help veterans and their families.

Dominique Balldin, M.Ed., LPC-Associate, is passionate about creating a space where clients feel genuinely heard, understood, and supported. Dominique received her undergraduate degree from St. Mary’s University in San Antonio before earning her Master of Education in Counseling and Development with a specialization in Marriage, Couple, and Family Counseling from Lamar University. She enjoys working with children, adolescents, adults, couples, and families, with particular interests in trauma, anxiety, relationships and family dynamics, parenting, and life transitions. Her approach is primarily person-centered and family-systems oriented, recognizing that every person brings a unique history, set of relationships, and life experiences into the therapy room. Dominique adapts her approach to each individual client, incorporating evidence-based practices such as CBT, ACT, and trauma-informed interventions when appropriate.
Dominique’s path to counseling developed alongside one of the most important parts of her life—raising four children with her husband. Her own experience navigating marriage, parenting, family relationships, and the many different stages and transitions of life has deepened her interest in understanding people and the relationships that shape them. She completed her clinical training at Grace Counseling through Catholic Charities, where she worked with a diverse range of clients experiencing trauma, relationship and family challenges, and other significant life circumstances. Dominique believes therapy should be collaborative, compassionate, practical, and never one-size-fits-all. She considers it a privilege to meet clients where they are, help them better understand the experiences and relationships that have shaped them, and walk alongside them as they move toward healthier relationships, greater self-awareness, and meaningful change.
Dominique Balldin, M.Ed., LPC-Associate — Supervised by Jenn Popovich, LPC-S.

Joanna Baugh is a Licensed Psychological Associate with Independent Practice with 15 years of clinical experience in neuropsychological and psychological evaluation. Joanna earned a bachelor’s degree in Psychology and Anthropology as well as a master’s degree in Health Psychology from Texas State University in San Marcos, Texas. Joanna provides thorough, individualized evaluations in a warm and respectful environment at our new North Texas office location in Denison, TX.
With a supportive and collaborative approach, Joanna specializes in working with children, adolescents, adults, and older adults to better understand cognitive, emotional, behavioral, and/or developmental strengths and challenges. Assessments with Joanna may include clinical interviews, behavioral observations, standardized psychological and neuropsychological testing, rating scales, academic achievement measures, personality and emotional functioning assessments, and consultation with parents, teachers, or other family when appropriate. Evaluations are grounded in clinical expertise, careful attention to detail, and a commitment to offering clear, meaningful recommendations that support growth and informed decision-making. Most importantly for Joanna, she understands that every patient is unique, and she enjoys helping people feel comfortable and secure throughout the testing process.
Joanna offers specialization in neuropsychological, psychological, and developmental assessment with children, adolescents, adults, and older adult populations.








